Bay Shore Emergency Plumber
Serving our Bay Shore neighbors since 1990
"Fixed the Martinez family's water heater last Tuesday. Mrs. Martinez made me take home empanadas again! That's what 35 years in this neighborhood means to me."
- Rafael Torres, Owner
New vanity
installed! →
35 Years Walking These Streets
Every Home Matters
From Oak Street to Penataquit Ave, we know these houses like our own. Each repair tells a story.
Neighbors, Not Numbers
I've watched kids grow up here. Fixed their parents' pipes, now fixing theirs. That's community.
35 Years Strong
Started in 1990 with a wrench and a dream. Still here, still fixing, still caring.
Our Little Corner of Bay Shore
📍 Shop at 137 NY-27A (the building with the blue door)
⚡ Emergency? We're 10 minutes away, anywhere in Bay Shore
🏘️ Serving: Bay Shore, Brightwaters, West Bay Shore, and all of Suffolk County
👨👩👧👦 Family-owned since 1990 - that's 35 years of trust!
What We Do (With Care)
Every pipe, every fixture, every home—treated like it's our own
Emergency Repairs
Burst pipe at 2am? We answer. Your emergency is our priority.
"Called the Johnsons at midnight last week!"
Leak Detection
From tiny drips to hidden problems. We find them before they grow.
"Saved the Garcias basement"
Water Heater Service
Installation, repair, and maintenance. Hot showers guaranteed.
"Fixed 3 on Maple St this month"
Pipe Repairs
Old houses need gentle hands. We respect your home's history.
"1920s houses are our specialty"
Drain Cleaning
Clogs don't stand a chance. Fast, thorough, and clean.
"Kitchen sink to main line"
Preventive Maintenance
Regular checkups keep small problems small. Ask about our plans.
"Like visiting an old friend"
Don't see what you need? Call anyway!
If it involves water or pipes, we probably do it.
Why Choose Local?
Big plumbing chains have toll-free numbers. We have Tom's cell phone.
That might sound small, but it makes all the difference.
We Actually Care
Your home isn't job #247 to us. It's the Johnson house on Maple Street where we fixed that tricky kitchen sink three summers ago. We remember because we care.
We're Always Nearby
No waiting days for some dispatcher to schedule you in. We're around the corner, not across the county. Emergency at 2am? We'll be there in 15 minutes, tops.
Our Reputation Lives Here
We see you at the grocery store, at church, at the kids' soccer games. Our reputation isn't on some website—it's at every block party and neighborhood gathering.
Fair Pricing, Always
We're not hitting quotas for some corporate office. Our prices are fair because we have to look you in the eye next week at the hardware store. That keeps us honest.
Long-Term Relationships
We've fixed three generations of some families' plumbing. Your grandkids might call us someday. That's not just business—that's legacy. That's commitment.
We Know Bay Shore
These old houses, this water system, these streets—we know them by heart. We know which blocks have that mineral buildup, which neighborhoods have those old pipes. Experience matters.
✍️
A Note from Rafael
I started this business in 1990 with a used van and a toolbox my father gave me. Back then, Bay Shore was different—smaller, closer-knit. Everyone knew everyone.
The town's grown, but I haven't changed my approach. When you call, you get me. When I fix your pipes, I do it like I'm fixing my own home. When I give you a price, it's the same price I'd want to pay.
I've watched kids grow up in the houses I service. I've been to block parties with customers who became friends. I've helped elderly neighbors who reminded me of my own parents.
This isn't just my business. It's my life's work. It's my contribution to this community. It's how I earn the right to call Bay Shore home.
When you hire us, you're not just getting a plumber. You're getting a neighbor who genuinely cares.
~ Rafael Torres
Your neighbor since 1990
What Our Neighbors Say
These aren't just reviews—they're stories from real families and businesses right here in Bay Shore. Each one means the world to me.
5.0 Stars
Based on hundreds of happy neighbors
"Rafael has been fixing our plumbing for 15 years. When our water heater died on Christmas Eve, he came right over. My kids still had hot chocolate that night! He's not just our plumber, he's family."
Maria Martinez
Penataquit Avenue • December 2024
Best empanadas in Bay Shore! 🫔
"Our 1920s Victorian house has quirky plumbing. Most plumbers shake their heads and leave. Rafael knows these old houses inside out. He treats our home with respect and care. Worth every penny."
Tom & Sarah Kowalski
Oak Street • November 2024
Victorian charm intact!
"Called at 9pm on a Sunday with a burst pipe flooding our basement. Rafael answered his phone personally, talked me through shutting off the water, and was at my door in 20 minutes. Fixed everything by midnight. Local businesses like this are treasures."
James Chen
Maple Street • October 2024
Saved our basement!
"I'm a single mom on a tight budget. Rafael gave me honest advice about what needed fixing NOW versus what could wait. He could have charged me way more but he treated me fairly. That's integrity."
Linda Rodriguez
Clinton Avenue • September 2024
Honest & fair pricing
"We've watched Rafael's kids grow up in this neighborhood, and now we're watching our kids learn what good service means. He fixed our kitchen sink at midnight during a summer party. Didn't even charge emergency rates. That's character."
The Johnsons
Main Street • August 2024
Party saved! 🎉
"Rafael maintains all the plumbing at our dental office. He works around our schedule, never disrupts our patients, and keeps everything running perfectly. Professional, reliable, and kind. Highly recommend."
Dr. Robert Palmer
Bay Shore Dental • July 2024
Commercial jobs too!
"My elderly father lives alone and called Rafael about a small leak. Rafael not only fixed it but noticed some other safety issues and took care of them. He didn't charge extra. He said "that's what neighbors do." We're grateful."
Angela Garcia
Brightwaters • June 2024
Goes above & beyond
"I own the hardware store down the street. Rafael has been buying supplies from us for 35 years. He's the real deal - skilled, honest, and dedicated to this community. When my own plumbing breaks, he's the only one I call."
Mike Sullivan
NY-27A • May 2024
The pro's choice!
Been a Customer?
I'd love to hear about your experience! Your review helps other neighbors find honest, reliable service. Plus, it makes my day to read them.
Sketches from the Neighborhood
Pages from my daily rounds around Bay Shore
Rafael with the van on Clinton Ave
Wow that looks clean!
Working on the Kowalski house
Victorian-era plumbing is tricky
Emergency call on Maple Street
Fixed it before dinner time!
The workshop on NY-27A
Coffee's always on here
Every photo here is a real street in Bay Shore. Every job is a real neighbor. This isn't just business—it's home.
~ Rafael
Find Us (We're Easy to Spot!)
Stop By the Shop
137 NY-27A
Bay Shore, NY 11706
Suffolk County
(Look for the blue door!)
When We're Working
24/7 Emergency Service
Regular Hours: Mon-Sat 7am-7pm
But honestly? Call anytime.
Directions (Sketched)
🚗 From Montauk Hwy, turn onto Main Street
🏪 We're between the deli and the hardware store
🅿️ Park right in front - plenty of space
Can't find us? Call!
I'll talk you through it.